Refund Policy
We are committed to providing high-quality products and services and ensuring customer satisfaction. However, if you are not satisfied, please review our refund policy:
1. Refund Eligibility
We offer refunds in the following cases:
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If the product or service does not match the description on our website.
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If you did not receive the product or service within the promised timeframe.
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If you are dissatisfied with the quality of the service (with supporting evidence provided).
2. Refund Request Timeframe
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Refund requests must be submitted within 14 days of purchase or service delivery.
3. How to Request a Refund
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Contact us via email at jakicondition@gmail.com or through the contact form on our website.
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Provide your order number, a description of the issue, and any supporting documents (e.g., screenshots, correspondence, etc.).
4. Exceptions
Refunds will not be provided in the following cases:
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If the client provided incorrect information during the order process.
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If the service was delivered in full and on time.
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For personalized training and nutrition plans (unless otherwise stated in the service description).
5. Refund Processing
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If your refund request is approved, we will process the refund within 5-7 business days.
6. Contact Information
If you have any questions or concerns, please reach out to our support team:
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PHONE: +3546243799
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E-MAIL: jakicondition@gmail.com
Important Note:
Our goal is to maintain your satisfaction and trust. If you have concerns about the refund policy or encounter an issue, we are always willing to offer a replacement service, a discount, or another compromise.